The terms and conditions of our providers aim to protect our travelers and ensure they receive services as promised.
Legal and safe Cuba travel for Americans
All service providers on The Breath of Cuba Travel site are licensed by the Office of Foreign Assets Control (OFAC) under section 31 C.F.R. §515.572(a)(1) to send Americans to Cuba legally. All travelers to Cuba from the USA (and Cuba travel companies) are required to retain Cuba travel documentation for five years. All Cuba travelers must have a valid passport and a Cuban Tourist Visa to enter Cuba. Cuban born travelers require special documents to visit.
Terms and conditions of each tour provider can include the following:
- Payments, cancellations, and refunds
- Trip cancellation and interruption insurance
- Natural Disaster or Unexpected Cancellations of Tours (politics, pandemics, etc)
- Reductions in tour prices
Tours can be canceled if natural disasters, global economic instability, USA military, economic, or political aggression against a destination country, pandemics, or acts of God prevent travel. These types of awful events are known as “force majeure.” Money you’ve paid to us for services are credited-in-full for future travel. We cannot refund air tickets. These sad examples are refundable when you purchase travel “cancelation for any reason” coverage which we recommend.
Cuba has particular features, which may not appeal to you including weather, food, water, local customs, etcetera. Island living standards, conditions, services, and accommodation are much lower than the United States. We cannot be held liable for these differences.
Scope of service, tour content, and hotel changes
Our services comprise ground transportation and accommodation, breakfasts, and lunches and dinners as detailed in your program, activity fees, airport pick-up and return (transfers), a licensed bilingual guide and translator, and licensed car or bus chauffeur. Specific inclusions and exclusions in the itinerary you purchase govern. We reserve the right to replace itinerary activities and substitute hotels mentioned in your itinerary with similar activities and accommodations as things always change in Cuba.
Cuban laws, island entry, and participant behavior
Tour participants must obey the laws of Cuba. Failure to do so relieves us of all obligations. Travelers denied entry into Cuba can hold no claim against us. Services will be denied to a participant whose conduct, before or during travel, impedes the safe, enjoyable course of a tour.
We welcome your questions and concerns
We are happy to discuss any concerns you may have about our terms and conditions. Click here to contact us.